Top 20 Marketing Trends brands should watch Out for in 2018

Marketing Trends in 2018

2017 for marketing has been a year of transformation, the realization of issues concerning common man and coming up with proactive measures to overcome difficulties consumers face today. From emphasizing more upon digital channels, increasing twitter character lengths to realizing and acting upon fake news in the late 2017, brands today, are becoming more and more consumer-centric. Marketing is evolving and there is a long way to go. In this blog, we shall discuss 20 marketing trends brands should watch out for in 2018 and years to come.

1. Virtual Reality in Questionable state

Virtual reality started with a big bang about 2 years ago. It was expected to be a part of mainstream advertising budgets, but witnessed a limited play in movies and TV shows, unlike games. Flagship mobile phones launch in 2015, Lenovo Vibe X3 for instance, had bundled mobile phone and virtual reality headsets together, which is not a case with leading mobile brands today. This is going to continue further and brands will see lesser traction on mobile devices and applications of virtual reality in marketing. It could take six to eight years for VR to reach a tipping point.

Read More about Virtual Reality Marketing in my previous blog post here.

2. Machine Learning in Marketing

Machine learning, inevitably, will change the way brands consider marketing to their customers today. By now, you must have tried looking at a product on an e-commerce site and the very next second the same product is shown to you across your mailbox, apps you download and websites you visit in multiple ad formats. It will rise more and more with dynamic shift mobility and android market is taking today. Basically, it’s a use case of Machine learning in digital advertising and termed as Retargeting. Leading companies such as Facebook, Google, and Vizury enable this for marketers to effectively target their audience for improved conversions. It also brings in the Real-time application of ads to the desired audience and cut on unwanted spends as machines can learn quicker than human beings. Essentially, personalized and better-targeted ads, real-time application and ability to learn quickly will eventually be more cost effective for businesses. Thus, it will continue to rise in 2018 and marketers will see increased investments in machine learning as a capability.

3. Limiting Gated Content

Creating a simple landing page and gating content has been useful in past few years. From necessary to unnecessary gating of content, and forcing users to submit a form in exchange for an asset, offer or benefit has been overused. Brands like Zendesk and Hubspot have already started using the mix of gated and nongated content. Customers would prefer not forcing them to fill a form every time they need an asset from your website. This trend will see more traction and brands will choose what to gate and what not to gate in 2018. Using a suitable mix and differentiating gated and ungated content will be key to success in 2018.

4. LinkedIn gets life

LinkedIn in 2017, have made multiple improvements to the platform. Last month, I also noticed Akshay Kothari, Head of LinkedIn India, promoting thought leadership driven video bytes often candid conversations, essentially, targeting youth, B2B professionals, and Job seekers, the Purpose LinkedIn is well known for. I personally felt its lot more life on LinkedIn as It is sometimes boring talking business all the time on LinkedIn. This trend will surely be noticed by leading brands, and people will try bringing in youth, new thoughts and candid conversations on LinkedIn. With free data plans floating all around, the video is going to be an integral part of LinkedIn in 2018.

LinkedIn India

On Linkedin editors, news feed appears like the example given below.

LinkedIn Editors

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5. Twitter declines

Twitter didn’t grow in 2017, due to limited improvements in the ad platform and focus on user acquisitions rather, in 2017. There is some positive news on user base and numbers which started growing post-Oct 2017. The increase character length from 140 characters to 280 characters now has been a debatable topic as well. Experts say that Twitter’s technology lags than that of Facebook and Google. The fanciness of hashtags, however, is not going to decline and brands will continue using Twitter in 2018. By what percentage, time can only tell for now.

twitter sales and growth

6. Rise of Instagram

According to Brandwatch, Instagram now reaches an average audience of 500 million people daily in the third quarter of 2017, more than double that of Snapchat or Twitter (each has fewer than 200 million daily active users). Over 200 million people use Instagram Stories each month, which is over 50 million more than those who use Snapchat, as reported in Business Insider.

Instagram’s CEO Kevin Systrom told Variety earlier this year: “People say Instagram is super positive and optimistic. If you take a close look at 2017 statistics provided by the Instagram, He seems right, if u glance through the Top hashtags of 2017:

  1. #love
  2. #fashion
  3. #photooftheday
  4. #photography
  5. #art
  6. #beautiful
  7. #travel
  8. #happy
  9. #nature
  10. #picoftheday

It has become a must-have for celebrities, controversial artists, photography enthusiasts and fitness freaks to grow their follower base. Irrespective of a need or no need, Users are experimenting with Instagram.  Whilst it’s good to have 2 to 3 hashtags in a tweet, at least until Twitter had 140 characters limit. Instagram has the exact opposite to play, and it provides more liberty to users. Users are adopting more and more of hashtags to get heard in noisy image place. There aren’t any hashtag limitations as such, but according to, a TrackMaven study of Instagram accounts with 1,000 followers or fewer, posts containing four or five hashtags received an average of 22 interactions compared to 14 interactions on posts with zero hashtags.

7. Net neutrality – loses or wins – Impact is the imperative

As per dictionary, it’s the principle that Internet service providers or ISPs should enable access to all content and applications regardless of the source, and without favoring or blocking products or websites. In recent development at the US, Federal Communications Commission (FCC) in Washington voted to dismantle the “net neutrality” rules. Basically, giving more power to cable and telecom companies to control future of the web. Advertising revenues will eventually start moving towards Telecom and cable companies as marketers will have better avenues for consumer profiling and targeting there. I also see the premium charges being applied to advertising there.

8. Rise of ad blocking tech

Recent report during March 2017 explained that ad fraud will cost brands $16.4 billion globally and nearly 20 percent of total digital ad spend was wasted in 2016. It is a growing concern among advertisers and publishers today. It has been bothering Google for some time now. From acknowledging this to be a problem in July 2017 to refunding advertisers for fake ads, Google did it all to regain advertiser’s faith. There is no definite solution to this problem in 2017, there will be focused attention in 2018 by leading brands such as P&G, I personally loved the speech by Marc Pritchard from P&G in Jan 2017 wherein he slammed platforms for lacking uniform standards. Earlier this year, P&G’s programmatic partner The Trade Desk partnered with bots-detection company White Ops eliminate ad fraud, before buyers are charged, from inventory offered by supply-side platforms. This opens new avenues for ad fraud solutions and more service providers in 2018 as brands today, don’t even have a transparent visibility of where their ads were actually shown.

9. Voice Search in 2018

An estimate by ComScore says, by 2020, almost 30 percent of searches will be done by, without a screen. Google, on the other hand, says, about 20 percent of search queries via its app are through voice search. Readiness for voice search will be the need of brands in 2018. More investments expected in voice search friendly websites, apps, it may also lead to the adoption of chatbots/ artificially intelligent virtual assistants to power voice search queries in some cases. Amazon and Google, for instance, have released mini-Wi-Fi speaker for the home, respectively. This possesses a challenge to Google as it limits monetization opportunities.

10. Privacy breach & Marketing

This the topic I love the most, Blackberry Passport , which was way ahead of its generations and Blackberry 10 OS has been killed officially (For now, deadline by blackberry is for 2019) as it was too secure and covering your privacy so much that even the basic blackberry browser could tell you and ask your permission if a website is trying to know your location (At least at that moment). Something which Google always wants from you and even does it without your knowledge. For instance, if you just go to and try buying a product shipping internationally from the US, it says “it can be shipped or not” without actually taking user’s consent. Thanks to Android and China making cheapest possible aAndroiddevices on earth. Basically, you either choose an Android or an Apple ecosystem, the latter being costlier Apple ecosystem, market is growing faster on former one. With growing Android devices and mobile taking the centerstage, your privacy is at risk. In one sentence, Google knows everything about you. Likewise, Xiaomi knows everything about Redmi devices as you have an MI account to sync it all. For brands, it’s the good news as they can target more users, more apps and more personalized customer choices and offers they wish to. Maintaining a fine balance between offering what is required and avoiding too much of content push will determine their success in 2018.

11. Questionable state of Social Media

Power and Politics can overrule social media today. Influencer social media campaigns are at all-time high. One thought vs other, one political party vs other. Smart marketers are using this opportunity to create biased or unbiased content, distribute and monetize from it. Social media is a new mandate for political parties, and marketers will continue to earn more from it in 2018. State of social media remains questionable as One can hire thousands of social media advocates/employees and troll whomsoever they want. Thus, every discussion can become an argument leading to end of the very thought process itself. Above all, fake robots are also being used to gain likes, spike traffics and numbers, eventually, resulting in ad fraud as well. Few classic videos I found as below, where China seems leading the innovation 🙂

Like factory in China 





How Fake Likes are Made





12. Dark Social and Web analytics limitations

It’s dark when people share content through private channels such as instant messaging programs, messaging apps, incognito mode in some cases and email. Simply stating, any web traffic that’s not attributed to a known source is dark social. It is very difficult for marketers to measure anything coming into their website through dark social. While there are certain ways brands can manage it but this it’s a marketing opportunity lost as no one knows how to address this. This trend will continue to rise in 2018 as well.

13. Facebook is the new video platform

During last few months, we noticed a significant number of video posts across Facebook unlike traditional images and content posts. Though there are ad inserts within the videos shown on Facebook which is annoying sometimes, but the mix of liking a page and getting all content from a Facebook page seems working for brands today, it is on demand as you go to Facebook anyway for social media. YouTube on the other hand has the bell icon and subscribing option to do so. But I would go to YouTube primarily for Videos and not for any other form of content. Apart from this, the content repurposing in phenomenal In B2C brands marketing on Facebook. Clearly, Facebook has an upper edge here, with introduction of Facebook watch in August 2017, and continued growth in videos for over 100 million hours of video watch time, much before “Watch” was launched, and free mobile data plans all around, it is poised to move ahead and be the biggest video platform.

14. Rise in Mobile money means more avenues for advertisers

2018 will be a year of massive shift in way we do payments together. From Android & Samsung Pay, Tez by Google to digital mobile banks being a reality, next year will see increase in digital payments. Amazon Pay, Paytm at India are few such examples. This will though, lead to complex partner ecosystems and demand a need for regulations.

15. B2B events won’t die

At least in B2B marketing, people still believe events and trade shows are important to be present, at least the generation born before 80s. I have also seen a lot of resistance to change and shifting budgets towards Digital Marketing, as they say, People are resistant to change in general.  Events also involve Face to face discussions and being felt in public view. Though digital marketing budgets will continue growing, people won’t leave B2B events and conferences and experienials spends either.

16. Gaming videos are New content for engagement

Animation is going in full swing. Gaming companies such as Unilad are using Facebook and showing snippets from the game story itself for engaging users are providing them with the look and feel of the game before it is released. The level of engagements shows it’s working. I see this as a growing trend in 2018 wherein brands will invest more on Facebook and Instagram to gain from such engagements online.

Unilad gaming

17. Media Surround on gaming consoles

I use an old Sony PlayStation 3, I noticed these Gaming consoles also offering the Content platform to watch videos such as YouTube, Yupp TV and Amazon Prime. This has been there for some time now but the addition of new website/miniature app versions are incremental. In 2018, marketers will have a definite reach to the users using Gaming consoles.

18. More telcos will offer digital content consumption – Free and Paid

At least in the Indian markets, from Airtel, Idea to Reliance Jio, every telecom company is trying to create a content ecosystem of movies and media channels to gain and retain existing users, which is mostly free for end customers. It’s a new mandate, for all leading telecom companies in 2018. This content trend is currently dominated by Netflix and new entrant Amazon in the West for now. Few telecoms, are though offering free data if you buy some data from them. For marketers, this too, will provide more reach and personalized messaging to the audience and new revenue streams for telecom companies.

19. Customer Experience will continue to be a focus in 2018

A classic case is with a mid-segment, Chinese brand like OnePlus which has been innovating with every launch they made from Dash charging to frequent patch updates android users always ask for, respecting every flagship they launched and promising Android Oreo updates Dash charging – is something lot of leading brands failed to recognize even today. Almost every query or concern was addressed by social media/leadership team at OnePlus directly truly living up to their brand positioning of #NeverSettle. Brands should use 360 degree / all marketing channels to hear customer voice and address them in public. Essentially, consistent improvement in customer experience results in free word of mouth and therefore, save your marketing dollars.

oneplus tweet

Explore Oneplus 6T

20. Bitcoin and Blockchain – Marketing Implications

The Harvard Business Review describes “Blockchain” as “an open, distributed ledger that can record transactions between two parties efficiently and in a verifiable and permanent way. This is very recent and a trending topic amongst marketers. From verifying ad delivery to paying for content creation, distribution and to rewarding customers. It has a whole new set of applications. I liked a blog covering this topic in detail as here. Twenty-Seven Ways Marketers Can Use Blockchain


Trust you found this blog useful, please let me know your feedback, comments and suggestions the comments section below.

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Neeraj is a Tech Marketer with 9+ years of experience in B2B Sales and Marketing. At StepToInbound, Neeraj writes about Website, Search, Social Media and Marketing Automation practices.

WhatsApp Encryption – What It Means to Users

WhatsApp started in 2009 by Brian Acton and Jan Koum, both former employees of Yahoo! It is used to send text messages, documents, images, video, user location and audio media messages to other users using standard cellular mobile numbers with a data plan. Ever since Facebook acquired WhatsApp in Feb 2014, it has undergone significant changes and regular updates especially towards data protection and privacy features. This is much needed as WhatsApp has the incredible power of sharing any file, video, audio, text-based and so on in mere one click. The growing security concern has been around hackers, cybercriminals’ etc., their ability able to access user data and make users more prone to such easy attacks, the vulnerability has always been an area of concern. This also holds well with respect to recent clashes between FBI and Apple to unlock phones of the users under investigations.

For WhatsApp, the most popular instant messaging app, encryption has always been a need for users. User base in WhatsApp has crossed a billion mark during Feb 2015, followed by Facebook with about 800 million messenger users, which makes it even more important to provide efficient data protection to its users.

What is Encryption?

Encryption is all about encoding a message or information in such a way that it can only be read by authorized users where the information was intended to be shared.  In other words, all data is translated into secret code from the sender and send through a passkey, which only desired user can have access to. Traditionally, this has been used across organizations to increased security. Blackberry services with a data plan and emails, for instance, has been a big hit across enterprises over the last decade, arguably the safest enterprise email server.

Encryption power to WhatsApp

Recently during Apr 2015, WhatsApp co-founder Jan Koumhas stated that they have been working for bringing about this encryption since last 2 year.  This is end to end encryption wherein “once the session is established, clients do not need to rebuild a new session with each other until the existing session state is lost through an external event such as an app reinstall or device change”. WhatsApp actually, had started encrypting the text messages in late 2014 itself. On April 5, it started encrypting all calls, photos, and videos as well.

This encryption, now, is enabled by default across all WhatsApp users if they are on latest update release which means if sender and receiver of messages have got the latest version of the app installed on their mobile devices, the encryption is bound to be enabled. However, the catch is that users don’t have an option for switching this feature on or off. Recently updated apps will show this message now

“Messages you send to this chat and calls are now secured with end-to-end encryption. Tap for more info.”

WhatsApp even states that user info cannot be accessed by any 3rd party except the sender and the desired receiver even they don’t have access to it, this statement is building a lot of credibility in the market today.

What it means to users

No changes in the ways you have been using WhatsApp, Having said that, now, it will be much more difficult to ensure law enforcement or provide copies of any user-specific communication to government authorities even if they wish to do so.

Files are important, please backup if you need them in future, WhatsApp doesn’t save anything on their servers which means files ones deleted can never be recovered, neither one can read them as they are all encrypted now. Group chats, however, are not encrypted, for now, so files, in this case, are safe.

In a nutshell, your private chats are safer now and world chats are safer than ever before. Most likely, all other chat services providers should start following the encryption process soon, With this, WhatsApp has set a brand new benchmark for them to follow for now.

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Neeraj is a Tech Marketer with 9+ years of experience in B2B Sales and Marketing. At StepToInbound, Neeraj writes about Website, Search, Social Media and Marketing Automation practices.

How to Use Hashtags for Effective Communication

A hashtag is meant for categorizing your content into different buckets using “#” symbol, essentially a type of text-based label or Meta tag which enables users to find your conversations online with ease. Any combination of characters led by a hash symbol makes a hashtag. This was first proposed by Twitter in 2007 and ever since then, it has evolved from a means of identification to having a complete tweet chat or a conversation with enormous numbers of web audience in one go.

Hashtags – A Communication Tool for Marketers

Effective communication utilizing smart and focused content, technology with suitable channel mix connects better with your consumers. The hashtag is a powerful search tool, one can utilize it to search the content of choice, people, companies, brands and posts of their interests. Utilizing a hashtag enables communication with masses at the fraction of a second.

Hashtag which trends the most, easily gets noticed on left hand sidebar of the twitter feed, Linkedin Feed or trending topics in your area, it also means that conversations involving top trending hashtags have more chances of being noticed, one, because users want to know why it’s trending on top :), and two, because it conveys a message and people are really talking about it loudly on social media at any given point of time. Thus, Hashtags create conversations leading to engagement which is the primary need for marketers in the Digital Marketing world today. It is an important marketing tool for effective communication across the masses, identifying conversations pertaining to your interests and engaging with your target customers accordingly. It is measurable, impactful and everlasting.

Marketers, today, are using hashtags for engagements across events promotions, customer services, satisfaction surveys, broadcast media including opinion polls, sentiment analysis, deal based marketing to recommended next step for their brand, social media listening, and social media monitoring as well.

Let’s look at platforms where you can use hashtags as a communication tool today:

Platforms that support hashtags

  • Twitter – It’s important to take Twitter’s name first as they are use more prominently here. #kingofhashtags, this is the social media platform which brought hashtags to life and made them so popular today. Twitter was created in March 2006.
  • Facebook – A late entrant, FB announced its support for clickable hashtags in June 2013.  Ready for marketers to leverage now.
  • Instagram – You can use hashtags on Instagram to complement photos you share.
  • Tumblr – Posts here, have a special feature called “tag”, this works pretty much like a twitter hashtag
  • Pinterest – Ideal use for hashtags here is to mark and search content.
  • LinkedIn – It was not supported on LinkedIn earlier, they tried using it for a while, but abandoned them in 2013. The good news came in August 2016 wherein Linkedin enabled Hashtags again with improved features for Search

Apart from the few important ones above, hashtags are also used in Vine, Flickr, YouTube comments etc.

Best practices for using Hashtags

  • Decide your Brand Hashtag – Arriving at your brand hashtag is the key to longevity, it’s evergreen and will continue for the lifetime of your brand. This can be your brand name, your brand positioning or similar. Brand name should definitely be at least one of your hashtags if not more. Be sure that it’s not used by someone else already. Try using this across your brand conversations or campaigns. For instance, my brand hashtag is #steptoinbound
  • Research and research – The Obvious step before arriving at your brand hashtag, while it’s very easy if you decide your brand name itself as a hashtag, equally time-consuming and difficult if you are using it for a campaign specific promotion, thorough research is the key to get this right.
  • The right placement – There are multiple ways to use a hashtag in a post or tweet, however, the good approach is to use them into natural language flow of your posts and tweets, if not, try using them on a separate line after your tweet and post. This usually works better and gives unique place to your favourite hashtags.
  • Tactical hashtags – These are short terms ones or the hashtags which are a subset of your main brand. You may use them for campaign specific initiatives such as events, online campaigns, polls etc. It will be good to keep them short crisp and with a clarity of its meaning. #ShareaCoke is a well-known example with clear meaning.
  • Avoid too many hashtags – It’s good to have a maximum of 3 hashtags in a tweet, one, you have 280 characters to plan content, Secondly, you need space for the key message to be written as well.
  • Shout them across – Please use them the viral way, it’s good practice to shout with them across your mailers, landing pages, website pages (wherever offerings are relevant) and across all your campaigns, this gives easy recall, people can associate with you easily, and in the long run, no one else will take it 🙂
  • Advertising amplification – It’s good to amplify them across your social media campaigns too. E.g. FB ads
  • Avoid abusive or offensive hashtags – Twitter often censors trending hashtags. For instance – Twitter censored the #Thatsafrican and #thingsdarkiessay hashtags after users complained that they found the hashtags to be offensive. This has reached a new high level this month (Apr 2016), traditionally Twitter users have been flagging abusive tweets separately, while users can now, flag multiple abusive tweets in a single report. Instagram goes up to a level of banning the hashtag itself. For instance #EDM , #curvy were banned by Instagram due to dual meanings and offensiveness associated with #curvy in specific. Thus, please avoid such hashtags.


Ideal character limit for Twitter – It’s 280 Now 

Twitter limited Tweet length to 140 characters making the definition of a “character” and how they are counted central to any Twitter application, earlier. In late 2017, it was confirmed to be 280-characters. Initially, brands were reluctant and questioned creativity of Twitter, however, it is being seen as a positive trend now.

The bottom line

Whether it is about providing customer satisfaction or influencing a buyer behaviour, hashtags are evolving since 2007, users, today are adapted to hashtags more than ever before. People want to be heard in noisy online social media. People of all age groups are using multiple hashtags within a post to make their voice heard. News channels are conducting live debates which have changed from having TRPs alone to being trending number 1 in the Twitter feed, direct influence is relational.

with that being said, using multiple hashtags in one post may not be the right approach, for marketers, the next step will be to use them more strategically, in line with their marketing goals and leverage them enough across years to come. It is going to be a key metrics to measure your social media performance. The hashtag you decide in general for a conversation, most likely would have been already existing and may not give you exclusivity over it,branded hashtags are something you need to own and decide quickly for leveraging it in the long run.  Marketers also need to have a suitable mix of strategic hashtags for their brands which is in line with their brand name, vision or a unique offering which they will continue for  years to come, Simultaneously they need to create tactical hashtags which they can utilize for short-term marketing campaigns, event promotions, tweet chats and so on.

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What are your thoughts on the Best practices for social media/ hashtags usage this year? Please let me know in comments section below.




Neeraj is a Tech Marketer with 9+ years of experience in B2B Sales and Marketing. At StepToInbound, Neeraj writes about Website, Search, Social Media and Marketing Automation practices.

Why Virtual Reality Is The Next Big Leap in Marketing

Virtual reality is all about creating an illusion of reality or an imaginary environment around you using computer simulated graphics and sound effects.

As a concept, it was first designed by Ivan Sutherland in 1968, which is now a reality after almost four decades, the fine maker of The Sword of Damocles, widely considered to be the first virtual reality (VR) and augmented reality (AR) head-mounted display (HMD) system.

The Marketing Context

Marketing as a function has been undergoing radical changes due to advancements in digital, web, data, analytics and automation. The fundamentals, though, have always remained the same – communicate effectively to gain revenue and market share. With a dire need of differentiation in the noisy marketplace, marketers have always been looking for new technologies and solutions to position themselves better. Virtual reality is one among such innovations.

It has immense potential to transform the way we are experiencing things today, it can extend anywhere from experiencing The Himalayas through Virtual headsets while being in the office to doing meditation or yoga on a beach using VR headsets.

Marketers must adapt to VR quickly!

One of the major challenges faced by marketers today is around awareness and engagement with the brand, the promises which VR brings to the table is that it’s going to be immersive, impactful and a memorable experience.

The rise in mobility is a fact today, virtual experiences, nowadays are often, clubbed together with your mobile devices. For instance, Lenovo recently launched its flagship mobile handset “Vibe X3” for the year, they tried taking this experience to a new high by redefining virtual reality as “Theatre max” experience.

Who is taking Virtual Reality seriously?

Being early adopters of virtual reality, here are the companies which considered VR as a significant step in their brand’s journey:

  1. Google led a $542 million investment in Magic Leap in October 2014. Reportedly, the company is developing augmented reality technology that will weave “3D light sculptures” into the world around us, using a combination of proprietary hardware, software, and firmware. Very soon, Google is also coming up with a new VR headset as the successor to Google Cardboards.
  2. In March 2014, Facebook, Inc. (FB) acquired virtual reality startup Oculus VR for $3 billion. Oculus now offers RIFT, GEAR VR, and Oculus-ready PCs as well.
  3. Sony Corporation (SNE) is poised to launch PlayStation VR (originally dubbed “Project Morpheus”). The consumer version of the PlayStation VR is available now since August 2018
  4. GoPro: In April 2015, GoPro Inc. (GPRO) announced that it acquired French virtual reality startup Kolor, which enables users to produce high-resolution, 360-degree “spherical content.” It is being termed as GoPro Fusion.
  5. HBO and Discovery, in Apr 2016, made major investments in Virtual reality to “to create the universal publishing platform for TV, movies, and original holographic content”.

How are Marketers utilizing Virtual Reality today? 

Let’s explore few use cases of Virtual reality to understand this better.

New York times virtual reality

One of the earliest adopters of VR, NYT started providing NYT VR app and videos to provide an immersive experience to their readers using  Google Cardboard. In October 2015, The Times announced its plans to distribute over one million Google Cardboards to home delivery subscribers, within the same time frame, they witnessed more than 500,000 downloads of the NYT VR app.

Tesco created a Virtual Store

People could really walk around it before it was built. These were, essentially a display of products on walls of metro stations and bus stops. Commuters, especially the tech-savvy, ultra-busy lot, could scan the QR codes of the products on display with their smartphones, and place their orders even as they waited for their trains or buses. The virtual store has been a huge success with commuters and drove over 900,000 app downloads in less than a year, making the Homeplus app the most popular shopping app in South Korea.

Volvo – XC90 Test Drive

In the Automotive world, Volvo was first company to launch a virtual reality campaign on Google Cardboard, meant to experience the all-new Volvo XC90 with Volvo Reality, a full virtual reality test drive on your phone. The brand reported 238 million media impressions, now that’s a lot of immersive experience for a new car launch as such.

Unicef used VR to raise funds

UNICEF China has used virtual reality (VR) technology for documenting its best practices. On July, 25th UNICEF NZ invited the public to see inside a Syrian refugee camp. The award-winning film ‘Clouds over Sidra’ moved people deeply and doubled the rate of donations to UNICEF.

TGI Friday

TGI Fridays at London has created the world’s first virtual dog-sled ride – using cutting-edge 360-degree Oculus virtual reality technology. This was filmed 85 miles above the Arctic Circle, the experience on videos, was overwhelming, of course.

What lies in the Future of VR?

There are portable devices such as VR headsets, Oculus Rift,  HTC Vive, PlayStation VR etc.(upcoming), customers still don’t find it comfortable to wear, using it for more than an hour or so may not be practical. Headset makers don’t recommend their devices for children. Samsung, and Oculus, in fact, urge adults to take at least 10-minute breaks every half-hour, and they warn against driving, riding a bike or operating machinery if the user feels odd after a session. There lies a potential for VR developers to think through, evolve into a medium or channel which can make it more user-friendly to experience on such devices for prolonged hours. Having said that, VR is here to stay, adopting VR is the need of the hour, to sustain and be at par with competition it is important to have VR as one of your marketing tactics in current and years to come, differentiating and creating unique experience utilizing VR, however, can appeal differently to customer and prospects, thus, making your brands more memorable.. Those who do not leverage this as one of the offerings at the bare minimum would surely, lose out on the potential it has and the customer delight it can bring. It is yet to evolve into its complete form, across gaming, simulated training, probably a completely new and next medium after print, radio, and television, the potential is immense and powerful. For marketers, this means that Virtual Reality will be an integral part of their marketing and communications strategy for years to come.

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Neeraj is a Tech Marketer with 9+ years of experience in B2B Sales and Marketing. At StepToInbound, Neeraj writes about Website, Search, Social Media and Marketing Automation practices.

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